EMI BroEffective 27 October 2026 · Applies to EMI Bro memberships bought on emibro.in (payments by PhonePe).
Cancelling
- Open your account page, enter your email, open the link we send (it works for 15 minutes) and tap Cancel membership. You can also cancel the AutoPay mandate in your UPI app or bank, or write to support@emibro.in.
- During the ₹1 trial: AutoPay stops immediately and the ₹299 is never charged. You keep access until your first day ends.
- After the trial: the next renewal is stopped. You keep access until the end of the month you have already paid for.
Refunds
- Charged after you cancelled, charged twice, or charged the wrong amount: full refund of that charge.
- Charged ₹299 and you forgot to cancel: write to us within 7 days of that charge and we refund it in full, once per account.
- The app did not work for you (for example membership never unlocked): write to us within 14 days of the charge; we fix it or refund it.
- Otherwise, monthly charges are not refunded for partly used months; cancelling stops the next one.
How refunds are paid
Refunds go back to the same UPI account, through PhonePe, usually within 5–7 working days of our confirmation (bank timelines vary).
Contact
Write to support@emibro.in from your account email with the date and amount of the charge. We reply within 2 working days.
Seller: EMI BRO (proprietor: Rishi Raj Dutta), 3rd Floor, Anish Apartment, Old Gramin Bank Road, Lake Town, Siliguri, Darjeeling, West Bengal 734007, India.